This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase on bonsaiando.com.

WHAT PERSONAL INFORMATION WE COLLECT

When you visit the Website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device.

Additionally, as you browse the Website, we collect information about the individual pages or products you view, the websites or search terms that referred you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as DEVICE INFORMATION.

We collect device information using the following technologies:

• COOKIES are data files that are placed on your device or computer and typically include an anonymous unique identifier.
• LOG FILES track actions that occur on the Website and collect data including your IP address, browser type, Internet service provider, referral/exit pages, and timestamps.
• For PERSONAL INFORMATION in this Privacy Policy, we are referring to device information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the information we collect generally to fulfill any orders placed through the Website.

Additionally, we use this information to:

• Communicate with you.

When in line with the preferences you have shared with us, provide information or advertising related to our products or services.

We use the device information we collect to help us monitor for potential risks and fraud (particularly your IP address) and, more generally, to improve and optimize our Website.

SHARING YOUR PERSONAL INFORMATION

We share your personal information with third parties to help us use your personal information, as described above.

We also use Google Analytics to help us understand how our customers use Bonsaiando.

Finally, we may also share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other legal requests for information we receive, or to protect our rights.

DATA RETENTION

When you use our Website, we will retain your information for our records unless and until you ask us to delete this information.

MINORS

The Website is not intended for individuals under the age of 18.

CHANGES

We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal, or regulatory reasons.

If you have questions and/or need more information, please do not hesitate to contact us.

SUPPORT AND INQUIRIES CHANNEL

Email: contato@bonsaiando.com

Phone: 1(336)602-0012

Specific Requests: Queries about access to restricted areas or cancellation requests for any service.

Our direct channel is WhatsApp 1(336)602-0012, where information is handled and passed on to the correct department.

CONTACT FOR EXERCISING RIGHTS

Users who wish to request access, correction, deletion, or restriction of their data: contato@bonsaiando.com.

Privacy Inquiries: Channel for clarifying questions about data processing: contato@bonsaiando.com.

Data Protection Officer (DPO): Andrea Leal - andrealeal@bonsaiando.com - 1(336)602-0012.